Other Platforms
For me, Performance Manager within a Citrix Terminal Services environment is a must. It has significantly improved our ability to provide a more stable and robust service to our users, and that is a very important development for our organization.
Bertil Andreasson, Technical Manager, Daimler Chrysler
Citrix Edgesight™, End-User Application Performance
The Citrix EdgeSight™ product line delivers superior visibility to performance from the user perspective across all applications and application delivery methods enabling IT managers to proactively monitor user experience; rapidly identify, source and resolve performance issues; and intelligently plan and optimize capacity.
Citrix EdgeSight™ solution shifts the IT focus from technology and systems to end-users and achieving business goals. It moves the emphasis away from the "plumbing" - the networks, servers, and infrastructure that support business - to the business itself and the conductors of that business.
Optimizing the user environment with AppSense Performance Manager
AppSense Performance Manager is able to use the performance data generated by Citrix EdgeSight™ to dynamically optimize the user environment and thus provide the highest quality of service to each end user.
The combination of Citrix EdgeSight and AppSense Performance Manager can be used to diagnose and resolve performance issues from an end user perspective. Below are some typical uses of this combined solution.
Proactively Managing Performance
Edgesight's extensive view into the end-user experience lets you proactively address performance issues such as peak CPU load and memory-intensive application use. AppSense Performance Manager can then be used to prioritize CPU and memory resource according to granular business rules before business is disrupted. As a result, IT organizations are able to continually improve application and service availability and reduce operational costs through early resolution of problems.
Expediting and Enhancing Support
EdgeSight gives you the data and analysis you need to more efficiently solve performance problems. AppSense Performance Manager provides the tools needed to solve those problems quickly. This gets users back up and running faster and minimizes the IT resources required to do so.
Improving End-users' Experience
EdgeSight provides an unbiased view of service delivery through actual end-user performance metrics that make the end-user's experience the top priority. By using the AppSense Performance Manager's patented Intelligent process Management technology in conjunction with these performance metrics, consistent and predictable application response is ensured - even in the most resource-intensive environments. This allows IT to track and address issues by exception – reducing support costs, improving business operations, and increasing customer satisfaction.
Improving Application Delivery
EdgeSight consistently measures application performance regardless of delivery method (client/server, web-based, desktop) or origin (third-party or home grown). AppSense Performance Manager optimizes and manages application resource use across all Citrix application delivery mechanisms. This means the combined value of EdgeSight and AppSense can be realized in one solution for multiple delivery mechanisms – reducing management overhead and maximizing technology investment.
Improving Capacity Planning
EdgeSight provides the data you need to make informed software and hardware investment decisions for your end-user computing assets. AppSense uses this data to ensure that all hardware and applications are running at optimal capacity. Using the combination of EdgeSight and AppSense Performance Manager, organizations can be assured they are maximizing their current resources and are able to plan for the most efficient use of future resources.
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